Terms and Conditions

Last updated: September 10, 2025

1. Acceptance of Terms

By accessing and using the services of ONE IT CONSULTING LIMITED (Company Registration Number: 12497123), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the terms and conditions of this agreement, you are not authorized to use or access our services.

2. Company Information

3. Services Description

ONE IT CONSULTING LIMITED provides professional information technology consulting services including but not limited to:

• IT strategy and planning
• Cybersecurity consulting
• Cloud solutions and migration
• Digital transformation services
• Network infrastructure consulting
• Data management and analytics
• IT training and support

4. Service Terms

4.1 Engagement

All consulting services are provided under separate written agreements that specify the scope of work, deliverables, timelines, and compensation terms.

4.2 Professional Standards

We provide services in accordance with generally accepted industry standards and best practices. We do not guarantee specific outcomes unless explicitly stated in writing.

4.3 Client Responsibilities

Clients are responsible for:

• Providing accurate and complete information
• Timely access to systems and personnel as required
• Implementation of recommended security measures
• Compliance with applicable laws and regulations

5. Payment Terms

Unless otherwise specified in a separate agreement:

• Invoices are payable within 30 days of issue
• Late payments may incur interest charges at 8% per annum above the Bank of England base rate
• We reserve the right to suspend services for overdue accounts
• All fees are exclusive of VAT where applicable

6. Intellectual Property

6.1 Client IP

All intellectual property rights in client data, systems, and pre-existing materials remain with the client.

6.2 Our IP

We retain ownership of our methodologies, tools, templates, and general knowledge. Specific deliverables created for clients become client property upon full payment.

6.3 Third-Party IP

We respect third-party intellectual property rights and expect clients to do the same.

7. Confidentiality

We maintain strict confidentiality regarding all client information and require our staff to sign non-disclosure agreements. We will not disclose confidential information to third parties without written consent, except as required by law.

8. Limitation of Liability

To the maximum extent permitted by law:

• Our total liability shall not exceed the total fees paid for the specific engagement
• We shall not be liable for indirect, consequential, or punitive damages
• We exclude liability for loss of profits, data, or business opportunities
• These limitations apply except in cases of fraud or gross negligence

9. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, pandemic, government regulations, or technical failures.

10. Termination

Either party may terminate an engagement:

• With 30 days written notice for convenience
• Immediately for material breach following 14 days written notice to cure
• Immediately in case of insolvency or bankruptcy

11. Data Protection and Privacy

We process personal data in accordance with UK GDPR and our Privacy Policy. By engaging our services, you consent to the processing of personal data as described in our Privacy Policy.

12. Governing Law

These terms and conditions are governed by English law. Any disputes shall be subject to the exclusive jurisdiction of the English courts.

13. Severability

If any provision of these terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

14. Amendments

We reserve the right to modify these terms at any time. Material changes will be communicated to existing clients with reasonable notice.

15. Professional Indemnity Insurance

We maintain professional indemnity insurance appropriate to our business activities. Details of coverage are available upon request.

16. Complaints Procedure

If you have a complaint about our services:

1. Contact us immediately in writing at [email protected]
2. We will acknowledge your complaint within 3 business days
3. We aim to resolve complaints within 14 business days
4. If unresolved, you may refer the matter to relevant professional bodies

17. Contact Information

For questions about these terms and conditions, please contact us: