Privacy Policy
How we collect, use, and protect your personal information
Last updated: September 10, 2025
1. Introduction
ONE IT CONSULTING LIMITED ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
Personal Information
We may collect personally identifiable information, such as:
- Name and contact information (email, phone, address)
- Company name and job title
- Information provided in contact forms or during consultations
- Professional qualifications and experience (when relevant)
Non-Personal Information
We may collect non-personal information about users whenever they interact with our website:
- Browser type and version
- Operating system
- IP address and location data
- Pages visited and time spent on our website
- Referring website addresses
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and maintain our IT consulting services
- To respond to your inquiries and provide customer support
- To send you technical notices, updates, and administrative information
- To communicate with you about services that may be of interest
- To improve our website and services
- To comply with legal obligations and protect our rights
4. Legal Basis for Processing (GDPR)
Under the General Data Protection Regulation (GDPR), we process your personal data based on:
- Consent: You have given clear consent for us to process your personal data
- Contract: Processing is necessary for the performance of a contract with you
- Legal obligation: Processing is necessary for compliance with legal obligations
- Legitimate interests: Processing is necessary for our legitimate business interests
5. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- With your explicit consent
- To trusted service providers who assist us in operating our business
- When required by law or to protect our rights
- In connection with a business transfer or acquisition
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Typically, we retain client information for 7 years after the conclusion of our business relationship.
8. Your Rights Under GDPR
As a data subject, you have the following rights:
- Right of access: Request a copy of your personal data
- Right to rectification: Correct inaccurate personal data
- Right to erasure: Request deletion of your personal data
- Right to restrict processing: Limit how we use your data
- Right to data portability: Receive your data in a portable format
- Right to object: Object to processing based on legitimate interests
- Right to withdraw consent: Withdraw consent at any time
9. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. You can control cookies through your browser settings. For more information, please see our Cookie Policy.
10. International Data Transfers
Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure appropriate safeguards are in place to protect your data in accordance with GDPR requirements.
11. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
13. Contact Information
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
ONE IT CONSULTING LIMITED
18 Oak Tree Way, Strensall, York, England, YO32 5TF
Email: [email protected]
Registration Number: 12497123